Job Details

Provides executive-level strategic leadership and management of department operations.

Oversees personnel issues; manages the development, implementation, and ongoing oversight of all projects and services provided by the Tax Office.

Responsible for ensuring that property tax and motor vehicle operations are functioning optimally and in compliance according to policies, procedures, laws, and state statute.

As second in command, the Chief of Staff routinely represents the Tax Assessor-Collector and is called on to make critical decisions on their behalf.

Essential Duties and Responsibilities

1. Provides daily management, oversight of, and direction to Tax Office operating groups to include property tax, motor vehicle, accounting, and quality assurance.
2. Provides vision and implementation at a high level of organizational responsibility that may have a significant financial, efficiency, or policy impact.
3. Participates in the administration of personnel matters including hiring, termination, and discipline including resolution of employee disputes.
4. Establishes, monitors, and recommends changes to administrative and personnel business policies and procedures to improve the effectiveness and efficiency of the Tax Office.
5. Updates and corrects the table of organization and position descriptions for all positions other than their own within the organizational unit.
6. Maintains good working relationships with taxing entities and county tax offices across the State; informs staff and management of available joint ventures and resources to improve productivity or efficiency of the office.
7. Maintains good working relationships with Tax Office vendors as well as County and State agencies.
8. Coordinates activities and programs with other divisions to expedite work and improve interdepartmental performance using tact and diplomacy.
9. Oversees the development and administration of the Tax Office annual budget including capital and fixed cost expenditures.
10. Oversees costs and levels of staffing, equipment, materials, supplies and expenditures. Provides analysis to Tax Assessor-Collector.
11. Maintains knowledge of skills, processes, and best practices in the Tax Office.
12. Attends various committee meetings and may represent the Tax Assessor-Collector.
13. Coordinates and responds to facility needs.
14. Oversees department information system operations, design, and acquisitions.
15. Directs project and administrative functions of the TCTO.
16. Interacts and maintains good working relationships with Tarrant County residents. Responds to most challenging customer concerns.
17. Performs all other related duties involved in the operation of the business as assigned or required.

Minimum Requirements:

TO APPLY, must have a Bachelor's degree or higher. Master's degree preferred.

TO APPLY, must have Nine (9) full-time years of related work experience (tax office or public administration experience preferred) including Five (5) years of managerial experience in a related work environment.

Excellent verbal and written communication and presentation skills, ability to articulate information and concepts, and motivate co-workers and others.

Highly effective interpersonal, training, negotiation, conflict resolution, and leadership skills are preferred.

Chief of Staff is a detailed-oriented position responsible for working in a cooperative manner with the Tax Assessor-Collector and lead the team of directors and managers alongside the elected official.

If hired, must provide proof of educational attainment at New Hire Processing or during the promotional process.