Job Details

The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists. ESSENTIAL FUNCTIONS OF THE ROLE - Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas. Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate...Patient Services, Specialist, Patient, Healthcare, Medical