Job Details

The Scheduling Specialist schedules outpatient diagnostic procedures like radiology and imaging. They validate outpatient orders and capture patient demographic and insurance information. Essential Functions of the Role. Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders to ensure validation and proper routing. This ensures patients are contacted promptly to schedule procedures. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Meet telephone system metrics and department pro...Specialist, Scheduling, Healthcare, Service, Patient