Job Details

At InsuraTec Services Group, we help families protect their futures with life insurance solutions built on integrity, transparency, and heart. We're growing and looking for a Virtual Customer Success Manager to ensure our clients get the best possible support-from first contact to long-term service.

What You'll Do :

• Handle virtual client interactions from onboarding to ongoing support.
• Provide personalized guidance to help clients understand and maintain their insurance coverage.
• Use warm, qualified leads-no cold calling, no door-to-door sales.
• Maintain accurate records, track performance, and contribute to client retention.
• Collaborate with teammates to improve client experience and outcomes.
• Stay current on products, systems, and compliance requirements.
• If unlicensed, complete our self-paced, company-supported life insurance training program.

What You Bring :

• No insurance experience needed-we provide full training.
• Excellent communication skills with a focus on listening and problem-solving.
• Ability to work independently and stay organized in a virtual environment.
• A client-first mindset and strong follow-through.
• Eagerness to learn, grow, and help others succeed.
• A commitment to professionalism, empathy, and ethical standards.

What You'll Get :

• Commission-only pay with unlimited earning potential and monthly bonuses.
• 100% remote work - serve clients from anywhere.
• Pre-qualified leads - focus on relationship-building, not prospecting.
• A supportive team culture focused on mentorship and shared success.
• Advancement opportunities into leadership and client management roles.

Take Ownership of Your Success :

If you're motivated, dependable, and passionate about helping people, this role is a great fit. Join a company that puts people first-clients and team members alike-and build a career that's meaningful and flexible.

We're an Equal Opportunity Employer :

InsuraTec Services Group values diversity and welcomes individuals from all backgrounds. We're committed to building a supportive, inclusive workplace.