Job Details

Contact customers regarding overdue accounts via phone and email. Negotiate payment arrangements and settlements. Update account information and payment statuses. Follow up on broken promises and missed payments. Adhere to compliance and regulatory standards. Maintain detailed records of all collection activities. Meet or exceed daily and monthly collection targets. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older. High school diploma or GED required. Fluent in English and Spanish. Strong negotiation and conflict resolution skills. Ability to remain calm and professional under pressure. Familiarity with debt collection laws and practices is a plus. Previous experience in collections or customer service preferred....Collections Representative, Call Center, Collections, Representative, Retail