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Patient Services Specialist/ PSS

  2025-08-25     ardent health     Harker Heights,TX  
Description:

OverviewJoin our team as a day shift, full-time, Family Practice Patient Services Specialist (PSS) in Harker Heights, TX.Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services, and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services, and more. ResponsibilitiesResponsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients and representing the clinic with a positive, professional attitude. Responsible for ensuring a smooth flow throughout the office and work to minimize patient wait times. Serves as the first point of contact for patients, deliveries, and office personnel. QualificationsJob Requirements:Previous customer service experience in a retail, business, or office settingPreferred Job Requirements:High School Diploma or equivalentOne (1) year of medical office reception experience


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