Job Details

Job Type

Full-time

Description

A U.S. citizen and a U.S. DOD Secret Clearance are required.

Centex Technologies is seeking a hands-on VTC (Video Teleconferencing) Technician to support mission-critical collaboration systems at Fort Hood. You will install, operate, and troubleshoot VTC/AV systems, ensuring secure and reliable connectivity for command briefings, training, and critical communications across the installation.

What you'll do:

• Install, configure, and maintain VTC endpoints, codecs, cameras, DSPs, displays, and room control systems.
• Provide daily operational support and troubleshooting for scheduled conferences and ad-hoc meetings.
• Coordinate with network and security teams to maintain secure and optimized VTC traffic.
• Maintain asset inventory, technical documentation, and runbooks; perform firmware updates and preventative maintenance.
• Provide user training and support for meeting hosts and conference coordinators.
• Be available for occasional after-hours event support and on-call rotation as assigned.

Compensation & benefits:

• Competitive pay
• Complete benefits package: medical/dental/vision, IRA, PTO, and Holidays (per contract requirements and company policy).

Centex Technologies and its subcontractors comply with the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a), ensuring equal opportunity for all qualified individuals, including protected veterans and individuals with disabilities. We also participate in E-Verify.

Requirements

Minimum:

• High school diploma/GED; Associate degree or technical certificate preferred.
• 2+ years' experience supporting AV/VTC systems (military signal/comms experience accepted).
• Experience with Poly/Cisco/Lifesize/Zoom Rooms/Microsoft Teams Rooms, and room control systems (Crestron/Extron).
• Familiarity with networking fundamentals (TCP/IP, VLANs, QoS), SIP/H.323 protocols.
• Ability to pass base credentialing and background checks, and drug test.

Preferred qualifications/differentiators:

• Active/current security clearance or previously held clearance.
• Certifications: CTS (AVIXA), CompTIA Network+, CompTIA Security+, Crestron Certified, Cisco collaboration certs.
• Experience with multicast, video-over-IP, and enterprise collaboration platforms.