Job Details

Answer incoming calls and respond to customer inquiries. Provide accurate information about products and services. Resolve customer complaints and issues efficiently. Document all interactions in the CRM system. Follow up with customers to ensure satisfaction. Adhere to company policies and quality standards. Collaborate with team members to improve service delivery. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older. High school diploma or GED required. Fluent in English and Spanish. Excellent communication and interpersonal skills. Ability to handle high call volumes and multitask. Strong attention to detail and organizational skills. Previous customer service experience is preferred....Customer Service Representative, Customer Service, Call Center, Representative, Retail