Job Details

Description

PURPOSE STATEMENT:

Responsible for the coordination and supervision of patient milieu staff for all elements of direct patient care during work shift.

ESSENTIAL FUNCTIONS:

• Monitor shift change activities to assign staff, review staffing for the units and adjusts as necessary.

• Facilitate and monitor patient care and programming.

• Review medical records for timely documentation as required.

• Facilitate the individual admission and discharge processes, as well as patient transfers.

• Review and monitor required paperwork for completion and timeliness requirements.

• Facilitate person-centered planning process with individuals to assess and develop plans based on their needs.

• Train and mentor direct care staff during the shift as necessary, or as assigned by the Milieu Manager.

• Audit individual records to ensure regulatory requirements are met. Report issues to supervisor as necessary regarding compliance.

• Respond to individual, family and guardians regarding concerns.

• Report pertinent information to the Milieu Manager in a timely manner.

• Perform direct care duties as required.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent with four or more years' experience in a behavioral health environment required, OR

• Associates Degree in a human service field with two or more years' experience in a behavioral health environment required.

• Two or more years' experience with the population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).

• First aid may be required based on state or facility requirements.

Qualifications

Skills

Required

• Leadership: Intermediate

• Planning & Organizing: Advanced

• Attention to Detail: Advanced

• Written Communication: Advanced

Behaviors

Required

• Leader: Inspires teammates to follow them

• Team Player: Works well as a member of a group

• Functional Expert: Considered a thought leader on a subject

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Peer Recognition: Inspired to perform well by the praise of coworkers

• Goal Completion: Inspired to perform well by the completion of tasks

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

• High School/GED or better

Experience

Required

• 4 years: 4 or more years experience in behavioral health setting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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