Job Details

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mid-Level QA Specialist (iGaming) in Georgia (USA). We are seeking a detail-oriented QA Specialist to ensure exceptional quality across digital products in a fast-paced iGaming environment.In this role, you will manage the full spectrum of quality assurance operations, from test case development and bug tracking to customer support analysis and cross-platform testing. You will collaborate closely with product, development, and data teams to maintain flawless user experiences and uphold high-quality standards. This is an ideal opportunity for someone passionate about precision, proactive problem-solving, and driving continuous product improvement in a dynamic, high-growth setting.

Accountabilities

• Execute comprehensive testing protocols across web, mobile, and API platforms to ensure consistent functionality and user experience
• Analyze customer support tickets to identify patterns, categorize issues, and provide actionable feedback to the product team
• Track, prioritize, and manage bug backlogs from discovery to resolution with meticulous attention to detail
• Conduct end-to-end user journey testing to ensure seamless experiences across all product funnels
• Perform pixel-perfect UI/UX quality checks to detect design inconsistencies and component failures
• Monitor live product performance, identifying and escalating critical issues promptlyValidate data accuracy, including Mixpanel events and other analytics tracking
• Create and maintain detailed test documentation, test cases, and regular quality reports
• Collaborate closely with cross-functional teams to ensure smooth product delivery and adherence to quality gates
• Benchmark competitor products to identify quality standards and continuously improve testing approaches

Requirements

• 3+ years of hands-on QA experience in fast-paced product environments, preferably in tech startups, scale-ups, or iGaming
• Experience with iGaming platforms or online gambling products
• Proficiency with automated testing tools and testing across multiple platforms (web, mobile, API)
• Skilled in customer support ticket analysis and integrating findings into QA processes
• Strong attention to detail, with an exceptional ability to spot micro-UI inconsistencies and design flaws
• Ability to thrive under pressure while maintaining high-quality standards during rapid release cycles
• Excellent written and verbal communication skills, with the ability to elevate critical issues immediately
• Proactive, self-starter mindset with strong problem-solving and prioritization abilities
• Fluency in English, both written and spoken
• Familiarity with AI tools for testing and QA is a plus

Benefits

• Remote work environment allowing flexible location and schedule
• Unlimited paid time off to recharge and maintain work-life balance
• Paid national holidays for additional rest and relaxation
• Company-provided MacBook for seamless productivity
• Flexible independent contractor agreement offering autonomy, tax advantages, and entrepreneurial opportunities
• Opportunity to grow professionally in a fast-paced, innovative, and high-impact environment