Job Details

Administrative Associate III

Texas A&M University - Central Texas

Enrollment Management

Proposed minimum salary: $15.00 hourly

Job location: Killeen, Texas

Job type: Staff

Job description:

Provides moderately advanced administrative support to an assigned department or specialized activity. Processes transcripts for TAMUCT students. Assist at front counter in assisting current students with their class schedule to include adding, dropping, changing and withdrawing from courses. Create and type correspondence letters, verification letters, and enrollment letters. Scan and query student files. Assist students in person, email, phone and fax.

Responsibilities:

• Review student accounts in Med+Proctor to update bacterial meningitis hold in Banner. Review weekly report in Cognos to close or future date bacterial meningitis hold. Process bacterial meningitis exemption forms.
• Review and process Clearinghouse verifications.
• Process TAMUCT and UCT/ATU transcript requests received from current and former students.
• Scans/Indexes documents in BDM, runs the.bat files and reconciles forms in the multi-category in the Dynamic Forms dashboard.
• Process various dynamic forms for the Registrar's Office.
• Process verification of enrollment requests from students and third-party entities.
• Process consortium agreements received from the Student Financial Assistance department by entering credit hours and enrollment dates into Banner and updating tracking spreadsheet.
• Process degree plan changes.
• Process petitions and course substitutions in Degree works
• Process room reservation requests received from faculty/staff for meetings/events.
• Run various reports in Cognos.
• Assist students via e-mail, phone and the front counter/suite with registration issues and general inquiries.
• Performs other duties as assigned.

Education and experience:

• High school diploma or equivalent combination of education and experience.
• Three years of related experience.

Knowledge, skills and abilities:

• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Strong verbal and written communication skills.
• Ability to work with sensitive information and maintain confidentiality.
• Strong interpersonal and organizational skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.