Job Details

Baylor University Medical Center - - Responsibilities: Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers, and physicians to resolve payment issues or arrange payment plans.; Contacts patients and insurance representatives by phone or mail to check claim status, obtain insurance information, check interim billings, and counsel patients on financial arrangements.; Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.; Processes accounts for write-off. Conducts thorough research on accounts to see if they qualify. Presents complete documentation to the Billing and Collections Manager for approval.; Counsels patients regarding accounts and responds to patient inquiries.