Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to carmax.com, as well as providing exceptional customer service.
Execute processes as defined by work instructions and/or standardized work
Participate in problem-solving and continuous improvement activities with team
Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
Provide outstanding customer service to both internal and external customers
Ensure daily lot maintenance and security of the display areas and work-in-progress zones
Secure and receive vehicles that are shipped to CarMax
Prep vehicle and title packets for shipping to other locations
Complete scanning of vehicles to ensure accurate product status
Complete wash and vacuums for customer returns and loaner vehicles
Complete front-lot wash
Perform Photo Station process
Drive vehicles on and off lot for repairs/storage
Provide support to Auctions (if applicable)
Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
Complete duties as assigned by Flow Inventory Associate IVs and Managers
Current driver's license and meet the CarMax DSEPS standards
Ability to read, interpret, and transcribe data in order to maintain accurate records
High School diploma or equivalent work experience preferred
Ability to execute processes as defined by work instructions and/or standardized work
Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
Ability to safely lift up to 50lbs
Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions
Flexible work hours, with shifts that may include nights, weekends, and holidays
Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment
Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas
Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance