Baylor University Medical Center - - Responsibilities: Assist with patient duties: relations, check-in, check-out, scheduling, insurance verification, and answering phones.; Arrange follow-up visits and referral appointments.; Assist with patient registration by collecting/verifying insurance information and updating demographics in the computer system.; Direct patients to appropriate waiting areas and handle payments for physician/clinic services.; Respond to routine inquiries about practice services, hours of operation, and handle patient complaints.