Job Details

QualificationsAt least 18 years of ageHigh school diploma or equivalentWorking knowledge of Microsoft Office and general office equipmentAble to communicate in a professional manner verbally and in writingAble to work independently to meet deadlines but remain flexibleWell-organized, with sharp attention to detailAbility to maintain productivity, focus, and meet strict deadlines amid frequent interruptionsStrong customer service skills (both internal and external customers)Must successfully pass background investigation according to company policyMust be able to get along with co-workers and work effectively in a team environmentJob DescriptionComplete risk review of checks accepted for negotiationComplete holistic risk review of accountsInvestigate potential risk/fraudulent activityPlace or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliantInitiate internal account closings/reversalsInitiate Verafin casesProcess return noticesProfessionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makersComplete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limitsMake decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limitsProvide branch and contact center assistance with minimal assistanceRegular and predictable attendance and punctualityOther duties as assignedPosition level will be dependent upon internal and external experience.Physical RequirementsMust be able to remain in a sitting stationary position for extended periods of timeConstantly operate a computer and other office machineryAbility to lift up to 25 poundsMember FDIC, Equal Housing LenderFCBI is an Equal Opportunity EmployerWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (254) 554-4392 .EEO is the Law. ADP Privacy Statement. Artificial Intelligence. Google Privacy Policy. Google Terms of Service.#J-18808-Ljbffr