Job Details

Job SummaryAs a Perishable Representative, you are responsible for maintaining a well‑stocked and well‑maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, ensuring all department and food safety/sanitation standards are met.Customer ServiceProvides superior customer serviceTakes orders from customers by telephone or in personAnswers customer questions regarding products and assists them with selectionsFood ServicePrepares, packages, and merchandises fresh productSlices, packages, labels, and rotates productsScans items on Telxon for productionAssists in technical areas as neededSalesMerchandises product effectivelyUses suggestive selling techniques to meet customer needs and build department salesMakes regular announcements related to freshly‑produced items to increase salesFood Safety / SanitationCleans and sanitizes display cases; properly operates and maintains equipmentComplies with H‑E‑B food safety and sanitation standardsComplies with departmental SOPs and store operating proceduresAdditional Department‑Specific ResponsibilitiesAguasPeels, cuts, and chops fresh fruits and vegetablesPrepares fresh specialty drinks and food products specific to the Aguas departmentFloralDesigns floral arrangements; provides a variety of fresh, quality productsDesigns and executes merchandising programsTracks seasonal records when appropriateMarketCuts, trims, and prepares meat for service and self‑service countersEnsures proper product rotation and storageMaintains coolers and freezersWeighs, prices, and packages selectionsOperates power meat prep and process equipmentProduceStocks and rotates product to ensure freshnessAssists floral department when neededCommunicates product knowledge to customers by explaining and providing samplesCuts, wraps, and prices produce for the sales floorMaintains signing programSeafoodIs knowledgeable about various fish and shellfishWeighs, prices, and packages selectionsMaintains coolers and freezersQualifications & Key Requirements18+ years of ageHS Diploma, GED, or equivalentCustomer service and communication skillsComputer systems knowledge (Telxon, ACR, label machine)Strong customer service, communication, and interpersonal skillsReading, writing, planning, and organizing skillsCompletion of Company Orientation and Safety TrainingPhysical Demands & Working ConditionsFunction in a fast‑paced, retail environmentWork with customers, staying attentive to their needsPhysical demands vary by department (Market and Seafood):Constantly reach at waistFrequently stand, walk, pivot, push/pull with arms, grasp, cervical flexionFrequently exposed to wet, cold conditionsOccasionally reach overhead, shoulders, knees, floor; bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine‑motor movementsOccasionally exposed to hot conditions, ambient temperatures, loud noiseAbility to lift 90 lbs (Market) or 50 lbs (Seafood) and manage in excess of those limitsMerchants interpret and apply the defined terms: Constantly (5.5+ hrs/8-hr day), Frequently (2.5‑5.5 hrs/8-hr day), Occasionally (0‑2.5 hrs/8-hr day)Partners should never lift beyond their safe lifting limit; if an item is too heavy, they must break it into smaller components or seek assistance from another partner or managerThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Last revised: 5/1/2014#J-18808-Ljbffr