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Call Center Operations Manager Lead, Coach & Elevate CX

  2026-08-24     MCI     Killeen,TX  
Description:

MCI, located in Killeen, Texas, is looking for a Call Center Customer Service Manager to oversee a team of supervisors and drive performance. The ideal candidate will have over two years of call center management experience and a strong customer-focused mindset.The position requires excellent organizational and communication skills, and proficiency in Microsoft Office. MCI offers a rewarding work environment with competitive pay, incentives, and benefits.#J-18808-Ljbffr


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